Privacy Policy

Privacy Policy for Road Rescue Services

 

Effective Date: April 23, 2025

 

Road Rescue Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and communication channels.

 

 

 

1. Information We Collect

 

 

We may collect the following types of personal information:

 

• Contact Information: Name, phone number, email address, mailing address

• Service Details: Location of breakdown, vehicle type, tow destination

• Payment Information: Credit/debit card data (processed securely via third-party platforms)

• Device Information: IP address, browser type, operating system, access times

 

 

We only collect information necessary to fulfill your request, provide services, or improve our operations.

 

 

 

2. How We Use Your Information

 

 

We use the information we collect to:

 

• Dispatch towing and roadside assistance services

• Communicate with you about your order

• Provide customer support

• Improve our services and operations

• Comply with legal requirements

 

 

We do not sell or rent your personal information to third parties.

 

 

 

3. Sharing Your Information

 

 

We may share information with:

 

• Tow partners or drivers to fulfill your request

• Payment processors to complete your transaction

• Law enforcement or regulatory authorities if required by law

• IT and security providers to maintain platform functionality and safety

 

 

 

 

4. Data Security

 

 

We use industry-standard encryption and security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure, so we encourage caution when sharing sensitive information.

 

 

 

5. Your Rights

 

 

You have the right to:

 

• Request access to the information we hold about you

• Correct or update personal details

• Request deletion of your personal data (subject to legal requirements)

• Opt out of promotional communications at any time

 

 

To exercise these rights, contact us at:

Email: Roadrescueservicesco@gmail.com

Phone: (808) 470-8256

 

 

 

6. Cookies & Tracking

 

 

Our website may use cookies to enhance your experience and track usage data for analytics. You can manage cookie preferences through your browser settings.

 

 

 

7. Third-Party Services

 

 

We may link to or integrate with third-party platforms (e.g., TowBook, Swoop). This policy does not cover third-party privacy practices. Please refer to their policies for more information.

 

 

 

8. Policy Updates

 

 

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.”

 

 

 

9. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy, reach out anytime:

 

Road Rescue Services

Email: Roadrescueservicesco@gmail.com

Phone: (808) 470-8256